Business software
Residential HOA software
Condo management: fees, bookings, notices and resident requests.
Contact usTechnology that works for your business every day
Websites, artificial intelligence, software and automation with a clear monthly price. From El Poblado, Medellín, for all of the Americas.
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Your AI brain with the first month of support included
Connect your documents to an assistant that answers your team in seconds.
I want this offer10 years making technology pay for itself
Social Masiva started in 2016 in an apartment in El Poblado, building websites for neighborhood businesses. Our first client was a bakery that wanted online orders; they still write to us every December.
Over the years clients asked for more: email, servers, a system for their technicians, a dashboard for management. We learned that a company doesn’t need a project that gets delivered and forgotten — it needs a system someone looks after every month. That’s why we work on recurring plans.
Today we are a team of developers, designers and data specialists serving companies in Colombia, Mexico, Peru and the United States. We are still in Medellín, and we still answer WhatsApp ourselves.
- 2016First websites for El Poblado businesses.
- 2018Our own hosting, domains and business email.
- 2020Custom apps for companies moving to remote work.
- 2022Process automation and KPI dashboards.
- 2024Chatbots and AI connected to company data.
- 2026AI agents, voice and omnichannel chat.
Services
Every service starts at USD $300 and the AI brain at USD $500. Billing is a one-time setup plus a monthly plan that scales with your operation.
Websites
Corporate sites, landing pages and stores that load fast and rank on Google.
- How it’s billed
- One-time build + monthly maintenance
- Indicative price
- From USD $300
Hosting & domains
Hosting, SSL certificate, domain renewal and automatic backups.
- How it’s billed
- Monthly or yearly plan
- Indicative price
- From USD $300
Business email
Google Workspace or Microsoft 365 set up, with mailbox migration and user management.
- How it’s billed
- Licenses + monthly admin
- Indicative price
- From USD $300
Web security & care
Updates, attack protection, 24/7 monitoring and site recovery.
- How it’s billed
- Monthly plan
- Indicative price
- From USD $300
Business chatbots
Bots for your website and WhatsApp that answer, capture leads and log requests.
- How it’s billed
- Setup + monthly fee + messages
- Indicative price
- From USD $300
Company AI brain
An assistant that reads your manuals, procedures and reports and answers your team in seconds.
- How it’s billed
- Per-company or per-user subscription
- Indicative price
- From USD $500
AI voice agents
Automated calls for collections, appointment confirmation, surveys and sales follow-up.
- How it’s billed
- Monthly fee + minutes
- Indicative price
- From USD $300
AI automation
Reads invoices, processes spreadsheets, builds reports and sends alerts with no manual work.
- How it’s billed
- Implementation + monthly support
- Indicative price
- From USD $300
Private AI on your data
Assistants connected to your MySQL, PostgreSQL, ERP or CRM, with per-user permissions.
- How it’s billed
- Monthly by infrastructure and usage
- Indicative price
- From USD $300
Custom applications
Web systems for requests, inventory, contracts, permits and approvals.
- How it’s billed
- Build + hosting + maintenance
- Indicative price
- From USD $300
Operations software
Work orders, staff scheduling, time tracking and daily productivity control.
- How it’s billed
- Monthly license per user or site
- Indicative price
- From USD $300
Sales CRM
Customers, prospects, quotes and sales follow-up in one place.
- How it’s billed
- Per-user subscription
- Indicative price
- From USD $300
Business ERP
Accounting, purchasing, inventory, invoicing and payroll working together.
- How it’s billed
- License + implementation + support
- Indicative price
- From USD $300
Field work apps
Assign orders and get location, photos and signatures from each technician’s phone.
- How it’s billed
- Monthly per technician or project
- Indicative price
- From USD $300
Dashboards & KPIs
Power BI and management dashboards that refresh themselves from your data.
- How it’s billed
- Build + monthly upkeep
- Indicative price
- From USD $300
Residential HOA software
Condo management: fees, bookings, notices and resident requests.
- How it’s billed
- Monthly per unit or building
- Indicative price
- From USD $300
Marketing automation
Email campaigns and message sequences that follow up for you.
- How it’s billed
- Monthly by contacts and sends
- Indicative price
- From USD $300
Social media management
Editorial calendar, graphics, scheduled posts and a monthly report.
- How it’s billed
- Monthly plan per brand
- Indicative price
- From USD $300
Paid advertising
Meta Ads and Google Ads campaigns with real conversion tracking.
- How it’s billed
- Monthly management; ad spend billed separately
- Indicative price
- From USD $300
Lead generation
Captures, scores and routes prospects to your sales team automatically.
- How it’s billed
- Monthly by lead volume
- Indicative price
- From USD $300
WhatsApp Business API
Support, notifications and collections on WhatsApp, linked to your CRM or ERP.
- How it’s billed
- Setup + monthly fee + messages
- Indicative price
- From USD $300
Omnichannel chat
WhatsApp, Messenger, Instagram and web chat in a single inbox, with AI help.
- How it’s billed
- Monthly per company and agents
- Indicative price
- From USD $300
Payment gateways
Accept cards, PSE and transfers with automatic confirmation and reconciliation.
- How it’s billed
- Setup + monthly management
- Indicative price
- From USD $300
Seated ticketing
Ticket sales with a seat map, QR codes and door check-in on event day.
- How it’s billed
- Setup + monthly fee + per-ticket fee
- Indicative price
- From USD $300
Servers & VPS
Linux, Docker and databases installed, monitored and backed up.
- How it’s billed
- Monthly per server
- Indicative price
- From USD $300
IT support
Help desk, equipment upkeep, user management and remote assistance.
- How it’s billed
- Hour bank or monthly contract
- Indicative price
- From USD $300
Documents & e-signature
Digital archive, filing, expiry alerts and e-signature via certified providers.
- How it’s billed
- Monthly by users and storage
- Indicative price
- From USD $300
Training platform
Internal courses, quizzes, certificates and attendance tracking for your team.
- How it’s billed
- Per-employee or per-company subscription
- Indicative price
- From USD $300
Is your domain available?
Type the name you want for your brand. We query the official registry (RDAP) instantly and, if it’s free, we help you register it with hosting and email.
A decade in numbers
Hover over the charts for details. Tap a legend item to hide it.
- 0years in business
- 0projects delivered
- 0clients on monthly plans
- 0renew every year
How much time does automation give back?
Move the sliders with your team’s numbers. It’s an estimate that assumes 60% of repetitive tasks get automated.
Hours you recover per month0
Value of that time per month$0
In a year$0
Success stories
Before and after, measured with the client’s own data.
WhatsApp + AI chatbot
Dental clinic in Envigado
A receptionist answered WhatsApp all day and appointments were still slipping. The bot now books, confirms the day before and reschedules on its own. Paula says the best part is that the receptionist is back to looking after patients at the front desk.
Paula, general manager
CRM + lead generation
Building supply distributor in Barranquilla
Quotes lived in each salesperson’s inbox and nobody knew which were still open. With the CRM every prospect arrives assigned with a reminder. Andrés reviews the pipeline on Mondays in ten minutes.
Andrés, sales lead
Field app + KPI dashboard
Industrial maintenance company in Bello
Technicians reported by phone and photos arrived days later. Now each order is closed on the phone with a photo, signature and location, and the dashboard updates itself. Late-delivery penalties nearly vanished.
Lina, operations coordinator
Why buy from us
You talk to the builder
No middlemen. The person advising you is the one writing the code or configuring your system.
Monthly price, no surprises
From day one you know what you pay, what’s included and what it costs to grow.
Your data is yours
If you ever leave, we hand over your information and your domain with no hassle.
Support on Colombia time
We reply by WhatsApp and email during business hours and handle outages around the clock.
Start small
A 30-day pilot with a single feature before committing the whole company.
Ten years keeping systems running
We don’t just deliver: we keep running systems our clients have used daily for years.
Frequently asked questions
What is Social Masiva?
A technology company in Medellín, Colombia that builds and maintains websites, AI chatbots, CRM, ERP, custom apps and WhatsApp integrations on monthly plans.
How much do services cost?
Services start at USD $300 and the Company AI brain at USD $500. There is a one-time setup and then a monthly fee covering hosting, support and maintenance; some services add usage, like messages or minutes.
Do you only work in Medellín?
No. We are based in El Poblado, Medellín, and serve companies across Colombia, Latin America and the United States remotely.
How long does a website take?
A landing page takes one to two weeks; a corporate site three to five weeks, depending on how ready your content is.
Can AI connect to my own data?
Yes. We connect AI assistants to documents, MySQL or PostgreSQL databases, ERP and CRM, with per-user permissions so each person only sees what they should.
How do I contact you?
Email info@socialmasiva.com or fill in the form on this page. We reply within one business day.
Tell us what you need
Leave your details and the service you’re interested in. We’ll get back within one business day. You can also email info@socialmasiva.com.
Where we are
El Poblado, Medellín, Colombia. Visits by appointment; the map area is approximate.