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Personal data policy

Last updated: 18/10/2026

This policy explains how Social Masiva collects, uses and protects your personal data, in accordance with Colombian Law 1581 of 2012 and related regulations.

## Data controller
Social Masiva, Medellín, Colombia. Contact: info@socialmasiva.com.

## Data we collect
- Contact data: name, email, phone, city and country.
- Request data: service of interest, message and domain checked.
- Technical data: IP address and date, for security and abuse prevention.

## Purposes
- Answering your requests, sending quotes and providing contracted services.
- Managing the business relationship, billing and payment reminders.
- Sending commercial information, only while you remain subscribed.

## Your rights
You may access, update, correct and delete your data, revoke consent and file complaints with Colombia's Superintendence of Industry and Commerce. Write to info@socialmasiva.com.